Dec 1, 2020
The price is right — sometimes
Like many of us, I started out as a one-man band working from my kitchen table, answering the home telephone and storing what little equipment I had in the garage.
Oct 3, 2020
Things change. But not the basics.
I wrote in this column a few years ago about how I learned many retail lessons as a high school student working at The Bay.
Oct 1, 2019
The million-dollar smile
A big smile turns us into better customers, and better customers not only spend more, they are loyal as well.
Apr 1, 2019
Women, landscaping and opportunity
More and more women are entering a profession previously dominated by men.
Jan 9, 2018
Clean up your act
Cleanliness in a retail operation reduces stress, saves time and makes money for your business.