December 7, 2022
Garden Centre Town Hall: Warranty and Policies

Landscape Ontario's Garden Centre Sector Group presents a series of FREE one-hour webinars specific to the needs of your business operation.

Tanya Olsen
Royal City Nursery
Topic; Royal City Nursery Warranty & Submittal Process

Bio; Inspired most when the relationships between mentoring, nature and lifestyle intersect, Tanya Olsen is the third-generation owner of Royal City Nursery in Guelph.  After completing a Bachelor of Landscape Architecture at the University of Guelph, she joined the family business full-time.  In 2015, she and her husband, Dave White succeeded the business and, after being expropriated by the MTO from their previous location of 54 years, successfully moved and built the business to their present location just outside Guelph. Tanya followed her dad, Peter’s footsteps, to teach in the Horticulture Apprenticeship and Landscape Technician programs at Humber College and serves on several committees for the Garden Centre Group Co-op Corporation.  Her life has been immersed in supporting creative and outdoor living spaces! From sleeping in the wheelbarrow as a toddler to managing the garden centre after high school and now guiding the business through another expansion, horticulture has always been in her blood!  

Erik Vopni
Sheridan Nurseries Limited
Topic; Sheridan Nurseries "Never Stop Growing Guarantee" 

Bio; Erik Vopni is a highly experienced retail professional with over 15 years of service at Sheridan Nurseries. He currently serves as the Store Manager in the Kitchener location, where he is responsible for overseeing all aspects of store operations, including sales and customer service. Throughout his career at Sheridan Nurseries, Erik has demonstrated a strong commitment to customer satisfaction and operational excellence. He is a skilled leader and motivator who fosters a positive work environment for his team. He is dedicated to ensuring that every customer who visits the store leaves with the information and products they need to achieve their goals. In his personal time, Erik enjoys watching football and spending time with his family. He is also active in his community and values giving back to those around him. Erik's extensive experience and deep knowledge of the retail industry make him a valuable asset to Sheridan Nurseries. He is well-respected by his peers and colleagues and has a strong track record of success. Overall, Erik Vopni is a dedicated and experienced retail professional who brings a wealth of knowledge and expertise to his role as Store Manager at Sheridan Nurseries. He is committed to providing excellent customer service and ensuring the smooth operation of the store.
Perry Grobe
Grobe's Nursery & Garden Centre     

Topic; Grobe's Nursery & Garden Centre "Online Warranty submittal/ resolution process"

Bio; Perry started working with plants at Grobe's Nursery and Garden Centre (near Kitchener) at the age of 9 back when Ontario's child labour laws were lax.  He acquired his certification in weed pulling, sweeping and car loading, and ultimately graduated to work in other positions such as a labourer, landscape construction foreman, landscape designer, and operations supervisor before becoming a co-owner in 2006.  Along the way, he learned one or two things about plants, shrubs, diseases, bugs, POS and the like.
He attended the University of Guelph for Horticulture and was quite successful at that (winning 7 scholarships), but ultimately completed his degree in Landscape Architecture. He is currently a provincially registered Landscape Architect.  He is also a past president of the Waterloo Chapter of Landscape Ontario and has participated with the LO Garden Centre Sector Group for many years.
He has an understanding and beautiful wife and two daughters that are fortunate enough to have their mother's good looks, he loves growing and sampling unusual tomato varieties, snooping for new and different plants, and after much practice has found that if a glass of red wine in the garden makes one content, a bottle makes one very happy indeed.