August 2011

Previous Issues
Green Pencil

Invest in new habits

By Sarah Willis
Systems-based management works, now keep the momentum going.
Feature

The struggle with sales

By Phil Harwood
A company's growth can be severely limited is sales are a problem.

Manage Mother Nature AND make money: Snow bidding workshops

By Brian K. Birch
Workshops for winter warriors.

Shovelling out waste

By Mark Bradley
So many of us stop questioning the problems and waste in our business and just accept them as the way we do business.

Safety vs. the environment: A win-win story

Diverse groups get proactive about program to prevent unnecessary use of salt while assuring public safety.
Road To Success

Win them over with service

By Rod McDonald
Garden centres, greenhouses and contractors that provide what the customer wants will be successful.
Legal Matters

Hold-harmless and indemnification clauses in winter maintenance contracts

By Rob Kennaley
The question of who is an occupier for the most part turns on who has responsibility for, or control over, the premises, and depends on the facts of each particular circumstance.
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