Retail
![Rod has coached boxing for many years and he plans to continue as long as his legs hold him up.](https://assets.landscapeontario.com/assets/1628104246.Rod_and_Trent_June_2018.jpg)
Aug 4, 2021
Time to say goodbye
There comes a time when each of us must call it a day, say our goodbyes and chart a new course.
![](https://assets.landscapeontario.com/assets/1620150644.Second_store_and_a_new_cash_booth.jpg)
May 4, 2021
Garden centre evolution
To some, a garden centre is a retail operation that has been with us forever and a day. Not true.
Oct 3, 2020
Things change. But not the basics.
I wrote in this column a few years ago about how I learned many retail lessons as a high school student working at The Bay.
![](https://assets.landscapeontario.com/assets/1598451768.E-commerce_splash.jpg)
Sep 1, 2020
Online to the rescue
How garden centres and suppliers moved nimbly to save business during pandemic shutdowns
![](https://assets.landscapeontario.com/assets/1594474694.baseball_in_grass-web.jpg)
Feb 4, 2020
Swing for the fences
Retailers become successful by adjusting to the next pitch and taking chances to offer customers what's new and exciting.
![](https://assets.landscapeontario.com/assets/1575385768.owing_small.png)
Dec 2, 2019
Collecting debts: Life is not always easy
This month's column is about collecting monies owed.
![Great displays entice customers to make purchases and continue to visit during slower times.](https://assets.landscapeontario.com/assets/1599229281.Sipkens_nurseries_005022.photo.00.1534865822.jpg)
Nov 1, 2019
Showtime
What are we, the greenhouse, garden centre and landscape companies, doing to create a showtime experience for our customers?
![](https://assets.landscapeontario.com/assets/1599664663.smile_Terramarket_20170204_27-tall-web.jpg)
Oct 1, 2019
The million-dollar smile
A big smile turns us into better customers, and better customers not only spend more, they are loyal as well.