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  • Find Your Pro!
  • Gardens
    • Style
    • Design
    • Favourites
    • Inspiration + Ideas
  • Plants
    • Benefits
    • Care
    • Encyclopedia
    • Resources
  • Learning Resources
    • Tutorials + How-to
    • Expert Answers
    • Videos + Series
    • Training
  • Awards of Excellence
  • Events
  • Magazines
  • Careers

Retail

Rod has coached boxing for many years and he plans to continue as long as his legs hold him up.
Aug 4, 2021

Time to say goodbye

There comes a time when each of us must call it a day, say our goodbyes and chart a new course.
May 4, 2021

Garden centre evolution

To some, a garden centre is a retail operation that has been with us forever and a day. Not true.
Oct 3, 2020

Things change. But not the basics.

I wrote in this column a few years ago about how I learned many retail lessons as a high school student working at The Bay.
Sep 1, 2020

Online to the rescue

How garden centres and suppliers moved nimbly to save business during pandemic shutdowns
Feb 4, 2020

Swing for the fences

Retailers become successful by adjusting to the next pitch and taking chances to offer customers what's new and exciting.
Dec 2, 2019

Collecting debts: Life is not always easy

This month's column is about collecting monies owed.
Great displays entice customers to make purchases and continue to visit during slower times.
Nov 1, 2019

Showtime

What are we, the greenhouse, garden centre and landscape companies, doing to create a showtime experience for our customers?
Oct 1, 2019

The million-dollar smile

A big smile turns us into better customers, and better customers not only spend more, they are loyal as well.
Suggesting emotional connections to plants consistently promotes sales.
Sep 1, 2019

Design with retail sales in mind

People will continue to shop at a store where there is good customer service, good selection and ease of shopping.
"I enjoy the physical aspect of work in a garden centre."
Sep 1, 2019

March of the millenial

Understand millenial customers and employees by understanding their values.
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Milton, ON   L9T 2X8
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